Lending Servicing Specialist I

The Consumer Loan Specialist is responsible for inter-department review of critical reports to ensure data integrity and interdependency within the Business Unit.

Essential Duties and Responsibilities

• Quality Control Program which includes review of production reports, identification of root cause issues, and reporting to management.
• Assists the Business Unit in establishing and modifying standards and procedures which affect compliance.
• Works directly with the Quality Control Supervisor to meet quality control and compliance requirements.
• Provides ongoing assistance and support to the Quality Control Supervisor in administrative responsibilities.
• Assists management in maintaining compliance within the Bank's core processing system.
• Provides input relative to quality control matters.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations.
• Ability to write simple-to-business correspondence.
• Ability to effectively speak and present information in one-on-one and small group situations, to other employees in the organization.
• Must have excellent time management and organizational skills.
• Must have excellent oral and written communication skills.
• Must have good problem-solving skills.
• Must have the ability to read, analyze, and interpret government regulations, trade journals, and legal documents.
• Must have the ability to effectively respond to common inquiries from associates and internal audit groups.

Education and Experience

• Computer Skills
• MS Word, Excel, PowerPoint, and Database programs
• One year of related experience preferred