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Senior Benefits Manager

SSP America
$123,500 - $136,500 + Bonus potential
paid time off, 401(k)
United States, Virginia, Ashburn
20408 Bashan Drive (Show on map)
Oct 31, 2024
Join Our Team As A Senior Benefits Manager!


  • $123,500 - $136,500 + Bonus potential



  • The SeniorManager of Benefits position is based in the Support Center office located nearAshburn, VA. A hybrid work schedule will be available after fully trained.





Are you passionate about shaping people processes and delivering exceptional benefits leadership? Join SSP America, a global leader in travel dining, as a Senior Benefits Managerand play a pivotal role in our growing company across the U.S.!

What You'll Do:

  • Serve as the Benefits Program Expert: Act as the primary contact for both non-union and union employee benefits-related inquiries, providing expert guidance on health, wellness, retirement, and other benefit offerings across U.S. and Canadian locations.
  • Manage Union Benefits and Dues Administration: Oversee accurate administration and reporting ofunion dues and benefitsinformation for 20+ different union benefit plans. Direct the team in handling U.S. and Canadian employee benefit inquiries, eligibility updates, benefit audits, open enrollments, claims processing, and special projects.
  • Lead Benefits Strategy and Compliance: Design, implement, and oversee benefits programs that align with company goals, ensuring they are competitive, cost-effective, and compliant with federal, state, and local regulations.
  • Oversee Benefits Team Operations: Lead a team of benefits managers and specialists, fostering professional development and ensuring efficient, accurate benefits administration.
  • Drive Vendor and Financial Management: Manage relationships with benefits providers, negotiate contracts, and ensure adherence to service level agreements, optimizing program performance and managing costs.
  • Monitor and Analyze Key Benefits Metrics: Track and analyze data on employee engagement, enrollment trends, and benefits utilization to identify areas for improvement and implement strategic solutions.
  • Ensure Legal and Regulatory Compliance: Stay up-to-date with employment and benefits laws, including ERISA,ACA, and DOL making necessary adjustments to keep programs compliant.
  • Deliver High-Impact Benefits Solutions: Lead the planning and execution of open enrollment and benefits education initiatives, ensuring employees understand their options and feel supported.
  • Facilitate Benefits Training and Communication: Partner with managers and HR teams to deliver clear, effective communication about benefits programs, enrollment procedures, and any changes to offerings.

What We're Looking For:

  • Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field required.
  • Experience: Minimum 8 years of progressive experience in benefits management, with a strong preference for backgrounds in hospitality, food service, or airport industries.
  • Expertise in Benefits Administration: Proven experience in designing, implementing, and managing comprehensive employee benefits programs in compliance with U.S. and Canadian laws.
  • Team Leadership & Employee Support: Skilled in overseeing teams and managing complex employee benefits inquiries, fostering a positive and supportive workplace.
  • Vendor and Financial Management: Extensive experience managing vendor relations and benefits budgets, including contract negotiation and adherence to service level agreements.
  • Certifications: PHR, CEBS, SHRM, or other relevant HR certifications preferred, but not required.
  • Travel Requirement: Ability to travel up to 20% within the U.S. and Canada to collaborate with teams and conduct on-site program support.

Ready to Apply?

  • Competitive Compensation: $123,500 - $136,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.


Apply Now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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