Director, Research Development and Member Advisory, EAB Seramount

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount, part of EAB, is a strategic business dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace.

We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades we've built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. We excel in serving as our members' go to partner in developing and progressing their diversity and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be a part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.

At EAB and Seramount, we serve not only our partner institutions and organizations but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Director, Research Development and Member Advisory, EAB Seramount

Diversity Best Practices (DBP) at EAB Seramount is the preeminent organization for diversity practitioners for partnership and best practices by providing innovative solutions for culture change. Through advisory services, research, benchmarking, and events, DBP offers members a trusted, go-to partnership for solutions and strategies on how to implement, grow, measure, and create first-in-class diversity programs.

We are hiring a Director to serve in the role of Research Development and Member Advisory on the DBP team.

This position may be based in any EAB office (including Washington, D.C. or Richmond, VA) or is open to remote employment within the continental United States. The role has travel expectations of up to 40%.

Big Picture Objectives:

• Serve as diversity and inclusion subject matter expert and conduct research when necessary.
• Meet and exceed member expectations to help support renewal, and retention efforts.
• Serve as trusted point of contact for member advisory, inquiries, research requests and communications.
• Work across the EAB Seramount team between Relationship Management, Marketing, Events, Insights and Solutions teams to help our members achieve their DEI objectives.

Primary Responsibilities:

• Ability to serve high impact solutions and offerings to support the client delivery model by spending 70% of your time in market with members (mix of virtual and in-person)
• Achieve expertise and mastery on DEI subject areas by influencing research and insights with the new types of content relevant for your areas of expertise and/or to better service member's needs
• Serve as subject matter expert on DEI practices; this includes conducting client calls on DEI related inquiries, providing practitioner consulting on development and execution of strategy, and positioning as a 'trusted extension of our clients' teams' related and adjacent to the development of Employee Resource Groups (e.g. ERG governance across a global footprint, operationalizing ERG practices for business impact, and support for ERG leaders), DEI Strategy (e.g. strategic thinking, design and implementation to achieve business outcomes), and DEI within the scope the Talent Lifecycle (e.g. recruiting, Talent Development, Talent Management & Succession Planning), Change Management and Organizational Development
• Ability to deliver presentations to our DBP members on an array of subjects both new and existing
• Provides guidance in the creation of resources (presentations, guides, toolkits) for our advisory library of content
• Collaborate with relationship managers and marketing teams to identify, develop and build proposals to secure new member pipeline, close new deals and execute renewals
• Support Seramount events and conferences, serve as client advocate for content, facilitate and add to member experiences
• Partner with marketing to create and/or advise on communications and member outreach (e.g., blogs or articles, DEI resources, and promotional messages)

Basic Qualifications:

• Bachelor's degree in related field
• Minimum 6-8+ years of professional work experience in Diversity, Equity and Inclusion
• Concrete understanding of DE&I and its correlation to implementing significant organizational impact in the workforce, workplace and marketplace
• Demonstrated ability to build strong relationships and interface effectively with all levels in the organization
• Utilize both research and insights to deliver recommendations and solutions to our clients
• Demonstrated experience with stakeholder engagement and change management
• Highly detail-oriented, organized, able to multi-task, follow through and work independently as well as within a highly collaborative team structure
• Demonstrated ownership of and accountability towards business goals
• Demonstrated consultative approach and commitment to our clients' success
• Experience preparing workshops and formal presentations to our clients
• Thoughtful, creative, and proactive problem-solving and critical thinking skills
• Excellent organizational, oral, and written communications
• Willingness to travel up to 40%

Ideal Qualifications:

• Ability to provide guidance, craft advisory and recommendations on DEI strategic best practices that support sustained impact and drive business outcomes
• Utilize your own diverse experiences to influence your positioning on topics in DE&I to generate buy-in and build relationships
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $87,500 - $130,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligibl
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Gender affirming care coverage
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.