Cardiac Medical Assistant - Presbyterian Heart and Vascular Care

Presbyterian is seeking a Cardio Technologist to provide direct patient care to an assigned group of patients in an Outpatient Clinic. Common responsibilities include preparing the patient for the visit, maintaining efficient patient flow, assisting the provider with treatments and procedures, medication administration, support for clerical functions to include scheduling, referrals, authorization and in-basket support with the EMR.

Type of Opportunity: Full Time (1.0 FTE/40 hours per week)
Work Schedule: Monday - Friday 8 hour days

How you grow, learn and thrive matters here.

Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Strongline Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Shift differentials for nights and weekends
• Differentials for higher education, certifications and various lead roles
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system

*1 year experience as a Medical Assistant preferably in a cardiac setting

*Specialized training in clinical medical skills from an accredited Medical Assistant program

*BLS required at time of hire

*High school diploma or GED

*Teamwork: Participates on care team to meet patient care and clinic needs, working cooperatively with others to accomplish required work in a timely and efficient manner.
*Visit Navigation: Prepares patient for the visit, collecting appropriate and accurate data, and providing all aspects of primary support to the provider.
*Equipment and Procedures: Uses equipment and performs patient care procedures in a safe, competent manner according to defined standards of practice.
*Message Management / Test Result Notification: Responses to patient calls related to test results, medication refills, and referral requests under the direction of the provider. Trained in various programs to include but not limited to scheduling, prior authorizations, and referral management.
*Indirect Care Activities: Responsible for Kanban system for stocking exam rooms and procedure room. Maintains a clean, organized, safe, well-stocked environment, and follows infection control and regulatory standards. Provides support for clerical functions when needed to include scheduling, referral management, and prior authorizations:
*Manages patients calls
*Schedules patient appointments according to guidelines as defined by standard work.
*Monitors provider schedules to identify no shows for rescheduling. Places reminder calls to patients.
*Manages prior authorization for durable medical equipment, diagnostics, and specialties.
*Manages referrals for diagnostic testing or specialist.
*Manages and maintains tracking of Advanced Directives, FMLA, and other patient forms.
*Customer Service and Caring Practices: Uses AIDET principles as well as good listening, oral and interpersonal communication skills to create a supportive, therapeutic environment, and provides responsive, compassionate care in meeting patient, significant other, and family requests and needs.
*Communication: Communicates patient data to provider, keeping him/her informed of issues and concerns regarding patients or the environment.
*Quality Improvement: Performs standard work to meet process improvement goals and clinical quality metrics.
*C.A.R.E.S Commitments: Demonstrates CARES Commitments:
*Collaborative
*be Accountable
*Respect
*Engage
*Serve
*Other duties as assigned in all endeavors related to job responsibilities.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

Presbyterian is committed to an inclusive and equitable environment where everyone is valued and empowered for success. We believe that our environment should reflect the diversity of our community.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.

Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.