Sr. Enablement Consultant

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Sr. Enablement Consultant, you'll be responsible for developing and delivering engaging learning experiences that drive performance improvement and execution capabilities across our Global Sales Development organization in North America. Your training will focus on a broad range of skills, topics, and behaviors needed to support the readiness and effectiveness of sales development representatives.

The ideal candidate has extensive experience building instructor-led training and eLearning for sales teams and delivering high-impact training. They have business and sales competence, learning design expertise, and experience with eLearning tools.

This position is an individual contributor role reporting to the Sr. Manager, Global Enablement Content.

Responsibility

• Act as an Enablement Trusted Advisor for Product Marketing, Product Management, and Technical GTM Roles to address Field Enablement needs

• Design and develop product-focused content for global audiences to be delivered live and asynchronously using modern learning technologies

• Manage the execution of the GTM enablement plan of record to ensure the successful launch of new products and features

• Track progress of all projects using approved tools and formats to ensure accuracy of reporting for broader team and collaborator visibility

• Understand the product life cycle and GTM approach, using knowledge to build credibility and trust with cross-functional partners

• Partner with Revenue Enablement Performance Partners to plug product enablement into a framework for role-based competencies

• Drive production of regular Product Release enablement activities and deliverables

• Demonstrate thought leadership and expertise enablement trends, tools, programs, and technologies

• Lead partners cross-functionally as well as identify and nominate knowledge champions as SMEs within the business

• Collaborate with Learning Ops to create appropriate certification programs with proper tracking and reporting

• Be responsible for functional deliverables of increasing complexity

• Advise cross-functional leaders and teams on direction

• Influence at varying organizational levels in and outside assigned function

• Mentor and coach less experienced team members in completing their work and developing and strengthening work relationships

• Navigate confidently and competently through ambiguity and change

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of combined experience in sales/customer success and enablement function
• Bachelor's degree or equivalent experience

Preferred

• Demonstrated ability to design enablement strategies and oversee the execution of learning solutions to drive outcomes
• Ability to work closely with a wide range of collaborators
• Ability to influence with a confident, engaging, and inspiring personality
• Insatiable curiosity and love of product technology
• Analytical skills to drive insights from data, and measure the impact of enablement programs at scale
• Experience with product training delivery and course design, knowledge of content development tools preferred (ex: Articulate 360)
• Proven track record of getting stuff done and driving adoption
• Has significant experience in function of assignment in a corporate, consulting, or other relevant business environment
• Has demonstrated effectiveness in managing both standard and non-standard work assignments with proven abilities to deliver increasingly complex work
• Strong communication and interpersonal skills
• Strong project and time management skills
• Attention to detail and exemplary organizational skills
• Strong judgment, initiative and sense of urgency
• Demonstrable experience in leading and project managing multiple initiatives of varying complexity and timeframes
• A strategic problem solver who knows how to formulate sales enablement programs that are high impact and scalable, always keeping the end goal in mind
• Can communicate effectively (written and verbally) with product, sales, customer success, marketing, and operations teams

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $122,300.00 - $190,650.00 base salary

Illinois: $116,500.00 - $160,150.00 base salary

Washington: $116,500.00 - $168,200.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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